Finance enquiries
Information for customers
Please ensure whenever you make any payment to SEPA you use the invoice reference, permit or account number to reference the BACs payment (otherwise we may not be able to allocate the payment correctly).
We can accept BACs or online card payments. In all cases please reference the invoice number and/or customer account number with the payment.
Our bank details are on the invoice if you are making payment for an application. If you have any queries associated with statement runs or invoices you can contact us at invoices@sepa.org.uk.
If you have a query about your licence or temporary cessation contact charging@sepa.org.uk.
Supplier enquiries
- For invoice or payment associated queries email supplier.invoices@sepa.org.uk
- For contract or procurement queries email procurement.helpdesk@sepa.org.uk
Related information
Visit our charging scheme page for more information relating to our current charging schemes.
Information on the National Fraud Initiative data matching is also available.