Skip to main content

Contact us

Before contacting us, check the latest information on our current service status and recovery status page.

The quick links on this page will help to answer common enquiries from regulated businesses and communities.

Report a reservoirs emergency

Call us on 0800 807 060

Call charges and mail

See the call charges on the site for more details.

We are able to receive and process mail at our COVID secure Angus Smith Building for any correspondence which cannot be handled electronically.

Whilst the majority of our other officers are now open again, none of them are currently able to receive or process mail.

Any mail should be sent to:

Angus Smith Building
Unit 6
4 Parklands Avenue
North Lanarkshire

On a temporary basis, and until such time as this page is further updated, SEPA's Corporate or Head Office and principle place of business is the above address. Any legal documents should be served at that address. Where any legal documents are being served, please also email such documents to (Please note this is for legal documents only).