Before contacting us, check the latest information on our current service status and recovery status.
The quick links on this page will help to answer common enquiries from regulated businesses and communities.
Report a reservoirs emergency
Call us on 0800 807 060
Call charges and mail
See the call charges on the Gov.uk site for more details.
We are able to receive and process mail at our COVID secure Angus Smith Building for any correspondence which cannot be handled electronically.
Whilst the majority of our other officers are now open again, none of them are currently able to receive or process mail.
Any mail should be sent to:
Angus Smith Building
6 Parklands Avenue
On a temporary basis, and until such time as this page is further updated, SEPA's Corporate or Head Office and principle place of business is the above address. Any legal documents should be served at that address. Where any legal documents are being served, please also email such documents to firstname.lastname@example.org (Please note this is for legal documents only).