Charging information
Read about SEPA charging schemes and UK charging schemes administered by SEPA in Scotland, including information on charges and regulations.
Making a payment
To ensure your payment is processed correctly, include one of the following references:
- Invoice number.
- Permit number.
- Customer account number.
Payments without a reference may not be allocated correctly, which could delay processing.
Accepted payment methods
- BACs (Bank Automated Clearing System). Our bank details are listed on your invoice.
- Online card payments.
For payment-related queries or to pay for an application you may wish to contact us by email or by calling 01698 507 787.
Temporary fee waiver applications
Our guidance provides information about fee waivers or temporary cessations.
Use our form to apply to waive or reduce annual charges (MS Word, 131 kB).
Please email the completed form to charging@sepa.org.uk.
To enquire about a fee waiver or temporary cessation, please contact us.
Need help?
- Check our frequently asked questions for common queries relating to charging and payments.
- For enquiries about annual and weekly invoices, statements or outstanding invoices please email the invoicing team.
- For application and subsistence charges or permit enquiries please email the charging team.
Details of current and past consultations related to charging can be found on the SEPA Consultation Hub.