Complaints reporting
We publish quarterly reports on customer service complaint outcomes and actions taken, as well as annual reports.
Quarterly customer service complaint reporting
2024 to 2025
- Quarter 1 report covering April 2024 to June 2024
- Quarter 2 report covering July 2024 to September 2024
- Quarter 3 report covering October 2024 to December 2024
2023 to 2024
- Quarter 1 report covering April 2023 to June 2023
- Quarter 2 report covering July 2023 to September 2023
- Quarter 3 report covering October to December 2023
- Quarter 4 report covering January to March 2024